082| THE FUTURE OF BANKING WITH BOB CONTRI

 
 

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IH082 - THE FUTURE OF BANKING WITH BOB CONTRI

Bob Contri is the Global Financial Services Industry Leader at Deloitte, and is responsible for overseeing its banking and securities, insurance, investment management, and real estate and construction financial sector groups. He has worked at Deloitte for more than thirty years, serving as its U.S. Financial Services Industry leader. Bob is a frequent speaker at customer events and financial services conferences and has a Master of Business Administration degree from Rutgers University and a Bachelor of Arts degree from Gettysburg College.

Bob joins me today to discuss transformation in the financial services industry and the future of banking. He reveals what is driving change in the financial services industry and the drags to overcome, including legacy business constructs. Bob shares how the pandemic created a tipping point to do everything electronically, including digital signatures and Zooms. He describes the mindset change in the financial sector toward actively facilitating net-zero ecosystems. Bob also predicts what the future hybrid work model might look like and dissects how remote working hinders innovation, mentorship, and culture.

“Innovation doesn’t happen very easily in this medium—looking at a computer screen. It happens with people really sharing ideas and bouncing ideas with a whiteboard.” - Bob Contri

This week on Insert:Human

  • How the financial services industry is undergoing a transformation driven by leveraging technology 

  • The barriers and motivations behind the digital technological transformation 

  • The human and cultural sides of encouraging people to think differently and how they will react to this new environment and ecosystem

  • Creating a business that is fit for purpose and prepared for continual change

  • How the pandemic created a tipping point and necessity to do everything electronically

  • How the financial industry is helping people and organizations reduce their carbon footprint and environmental impact 

  • The future of work and the hybrid role-based model

  • The challenges of remote work and its effects on innovation, culture, and mentorship

  • Separating blockchain technology from digital currencies and the issues surrounding regulation, risk, and the economy

Resources Mentioned:


Connect with Bob Contri:

Email: bcontri@deloitte.com

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